July 26, 2025

July 26, 2025

Raising Prices Is Easy. Closing Bigger Deals Is Not.

(4/4) Founder guide to building a repeatable sales engine with Russ Thau, a seasoned sales leader who helped scale Intercom, Box, Envoy, Airtable, LaunchDarkly, etc.

pascal's notes

Episode Transcript

Founders love the idea of going upmarket. Fewer deals. Bigger checks. Easier math.

Until they try it.

Moving upmarket isn’t just about raising prices. It’s about changing how you sell. Which is hard.

All the sudden, you’re not pitching to just users anymore.

You’re also pitching to directors. VPs. Cross-functional committees. They don’t care about your UI. They care about risk. ROI. Budget. Security.

And that changes the game.

Bigger buyers expect more. More proof. More support. More professionalism.

They won’t buy if you still look like a small vendor with weak messaging, no process, and no credibility.

On top, enterprise buyers follow the herd. They check who your customers are. How your team shows up. Whether you can actually scale.

Closing bigger deals isn’t just about raising pricing or hiring better reps. You need to rebuild the whole motion.

Which means:

  • Your pitch needs to shift from features to business impact: Time saved, revenue protected, risk reduced.

  • Your website needs to speak to decision-makers, not power users.

  • Your onboarding needs to feel consultative, not self-serve.

  • Your security posture needs to hold up.

  • Your support model needs to match the price.

  • Your sales reps need to manage multi-threaded, high-stakes deals.

In summary, going upmarket isn’t just a pricing tweak. It’s a company shift.

Big deals don’t just pay more. They expect more. If you can’t deliver, they won’t close.

Subscribe now


Enjoyed reading this?

Then check out my conversation about this on the focal podcast with Russ Thau, a seasoned sales leader who helped scale Intercom, Box, and Envoy through every stage of growth plus has advised and worked with companies such as Airtable and LaunchDarkly since they were sub $1M in ARR.

Youtube | Apple Podcast | Spotify


Recently started a company or thinking about it?

At focal, we’re technical, AI native builders’ first choice for their first check.

We lead their first round at the very start with up to $1M. Often before they even write their first line of code.

Reach out.

Featured Resources

June 6, 2023

January 29, 2025

Introducing findfunding.vc 🧨
We're thrilled to announce the launch of our open source VC database - findfunding.vc
company news

April 26, 2023

January 29, 2025

focal is live 👋
We just launched our firm's new name and bold brand: focal
company news

July 25, 2025

July 25, 2025

The Valley of Death: ACV from $10K–$36K ARR
(3/4) Founder guide to building a repeatable sales engine with Russ Thau, a seasoned sales leader who helped scale Intercom, Box, Envoy, Airtable, LaunchDarkly, etc.
pascal's notes

July 24, 2025

July 24, 2025

Set Sales Quotas The Right Way
(2/4) Founder guide to building a repeatable sales engine with Russ Thau, a seasoned sales leader who helped scale Intercom, Box, Envoy, Airtable, LaunchDarkly, etc.
pascal's notes

July 23, 2025

July 23, 2025

You Closing Deals Doesn’t Mean You Have PMF Yet
(1/4) Founder guide to building a repeatable sales engine with Russ Thau, a seasoned sales leader who helped scale Intercom, Box, Envoy, Airtable, LaunchDarkly, etc.
pascal's notes

July 13, 2023

January 29, 2025

🧱#8: The VC Rebrand Guide
Rebranding and revamping your website is no easy task. We lay out step-by-step how we did it for focal, all the way to launch.
brick by brick

April 12, 2023

January 29, 2025

🧱#7: Navigating Year-End
Now that the busy year-end season is (mostly) behind us, we look back at the operational lessons we've learned in the last six months.
brick by brick

March 20, 2023

January 29, 2025

🧱#6: On Point Offsite
In January, we had a week-long team offsite across Virginia & Miami. While the primary draw was to see each other, reconnect, & align, we also got a ton of work done. Here's what we learned.
brick by brick
No items found.

June 11, 2025

June 11, 2025

5YF Episode #38: Graphite Co-Founder & CEO Merrill Lutsky
The 100X Engineer, Vibe Coding Bottlenecks, Agents As Evaluators, AI Roll-ups w/ Graphite Co-Founder & CEO Merrill Lutsky
5 year frontier

May 14, 2025

June 11, 2025

5YF Episode #37: AIRCO Co-Founder & CEO Greg Constantine
Global Energy Race, Creating With Carbon, CO2 As Fuel, Powering Mars w/ AIRCO Co-Founder & CEO Greg Constantine
5 year frontier

April 30, 2025

April 30, 2025

5YF Episode #36: Clari Co-Founder & CEO Andy Byrne
Sales Co-Pilots, AI Revenue Intelligence, Procurement Agents, and the CRO in 2030 w/ Clari Co-Founder & CEO Andy Byrne
5 year frontier